Terms & Conditions
We look forward to welcoming you aboard for an unforgettable experience. Please carefully review the following Terms & Conditions before confirming your reservation.
By booking a charter with Private Yacht Charter N.V., the person making the reservation (“Lead Guest”) agrees to these Terms & Conditions on behalf of themselves and confirms that they will communicate all relevant conditions and safety requirements to their accompanying guests.
Booking & Payment
A 20% deposit is required to secure your reservation. The remaining balance is due 24 hours before departure. A 5% processing fee applies to credit card payments. Any additional services or extras must be paid for before departure unless otherwise agreed.
Itinerary & Weather
All itineraries are subject to weather and sea conditions. The captain reserves the right to modify the route or stops for safety reasons. Changes to the itinerary do not qualify for refunds or discounts. Please refer to our Cancellation Policy for further details.
Departure & Arrival
Guests are requested to arrive at the designated meeting point at least 10 minutes before departure. Late arrivals may result in reduced charter time without compensation. Charter extensions are subject to availability and additional charges.
Health & Safety
Guests must follow the captain’s and crew’s safety instructions at all times. The captain has the final authority regarding navigation, swimming activities, and onboard safety. Guests who engage in unsafe or disruptive behavior may have their charter terminated without a refund.
Alcohol & Personal Conduct
Alcoholic beverages are provided onboard for guests of legal drinking age. Excessive intoxication, illegal substances, aggressive behavior, or actions that endanger others are strictly prohibited. The crew may refuse alcohol service or terminate the charter without refund or discount due to misconduct.
Food Allergies & Dietary Requirements
Guests must communicate any food allergies or dietary requirements 48 hours before departure. While we do our best to accommodate special requests, we cannot guarantee an allergen-free environment or the absence of cross-contamination.
International Transfers
For charters to Anguilla or other international destinations, guests must carry valid travel documents and meet all immigration requirements. Any customs or clearance fees are the guests’ responsibility. Missing or invalid documentation may result in itinerary changes without refund or compensation, subject to applicable law.
Wildlife & Environmental Protection
We are committed to protecting the marine environment. Guests must not litter, damage coral reefs, disturb marine wildlife, or remove natural materials from protected areas. Motorized watersports are not offered as part of our eco-conscious charter experience.
Damages to Yacht & Equipment
Guests are responsible for damages caused by negligence, misuse, or failure to follow crew instructions. Repair costs will be charged to the credit card on file. This includes a $150 fee for clogged toilets caused by flushing prohibited items.
Liability
Private Yacht Charter N.V. maintains appropriate commercial marine insurance. While we take every precaution to ensure a safe and enjoyable experience, guests acknowledge that boating and water activities involve certain inherent risks. We are not responsible for injuries, accidents, or losses resulting from circumstances beyond our reasonable control. Guests must follow all safety instructions and inform the crew of any relevant medical conditions or swimming limitations before participating.
Personal Belongings
Guests are responsible for securing their personal belongings. Private Yacht Charter is not liable for lost, stolen, or damaged items.
Children & Supervision
Children must be supervised by a responsible adult at all times. Parents or guardians remain responsible for their children’s safety and behavior throughout the charter.
Photography & Privacy
By participating in the charter, guests consent to being photographed or filmed for promotional purposes. Guests who prefer not to appear in promotional content are kindly asked to notify Private Yacht Charter in writing before departure.
Complaints & Dispute Resolution
We aim to provide an exceptional experience. If any issues arise during your charter, please inform the crew immediately. For complaints after your trip, contact our reservations team with your booking details. We will do our best to resolve any concerns promptly and fairly.
Cancellations & Refunds
Standard Charters (Half Day / Full Day)
14+ Days, Full Refund (100%)
7-14 Days, Partial Refund (50%)
<7 Days, No refund (0%)
Multi-Day & Overnight Charters
60+ Days, Full Refund (100%)
30-60 Days, Partial Refund (50%)
<30 Days, No Refund (0%)
No-shows and cancellations within 24 hours of departure (48 hours for multi-day charters) will be charged 100% of the charter cost. All cancellations, no-shows, and refund requests are subject to our Cancellation Policy, available on our website. Bank charges are non-refundable.
Governing Law
These Terms & Conditions are governed by the applicable laws of Sint Maarten. Any disputes will be handled by the competent courts of Sint Maarten, subject to mandatory consumer protection laws.
Questions?
We want your charter experience to be as smooth and enjoyable as possible. If you have any questions about our Terms & Conditions or need further clarification, please don’t hesitate to contact us. We’re always happy to help!